5 new features recently released to market
Dynamics 365 Commerce 2025 release wave 1
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Business Value
Physical stores regularly send cash-and-carry transactions to Dynamics 365 Commerce headquarters for processing, which updates inventory and financial records. However, frequent processing failures can lead to significant time and effort spent troubleshooting by the operations team. Delayed identification of these issues complicates resolution, especially when compounded by time-sensitive constraints like financial year closure or discontinuation of items. The statement posting summary and insights by Copilot feature aims to deliver actionable insights on failed transactions, enabling you to prioritize and address issues effectively.
Feature Details
The Statement posting summary and insights by Copilot feature uses Copilot to offer a comprehensive summary of insights derived from posted and unposted statements. The summary includes insights like the count of transactions affected, total sales amount of these statements, and risks such as transactions with returns without receipts, expense transactions, price overrides, and more. Additionally, for each failed statement, the system presents a synopsis of the error to help users easily understand the issue.
The Statement posting summary and insights feature is enabled automatically, but administrators can enable or disable it using the Commerce headquarters feature management workspace. This feature is available in the Dynamics 365 Commerce 10.0.41 release, and is also included in the Commerce 10.0.38, 10.0.39, and 10.0.40 releases through proactive quality updates (PQUs) to facilitate adoption.
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- The author created this article with assistance from AI. Learn more
Business Value
| Change history | |
|---|---|
| Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Oct 16, 2024 |
Business Value
In Dynamics 365 Commerce, the Copilot-based summary and insights for merchandising data offer an interactive summary panel, automated data validations, and risk previews. By proactively identifying errors and inconsistencies in merchandising configurations, Copilot ensures data accuracy and empowers users to take corrective actions promptly. Properly configured products are essential for retail success, as inaccuracies can lead to missed sales opportunities.
Feature Details
The Copilot-based summary and insights for merchandising data in Dynamics 365 Commerce offers valuable capabilities:
- Interactive Summary Panel: When users navigate to a channel in the Channel Categories and Product Attributes forms within Commerce headquarters, Copilot displays a summary panel. This panel provides insights and highlights potential issues related to merchandising configurations, such as product, category, and catalog-related settings.
- Automated Data Validations: Copilot enables automatic runs of various merchandising data validations. By using AI, it identifies errors and inconsistencies in your configurations. This proactive approach helps maintain data accuracy and consistency.
- Risk Preview: Merchandisers can preview risks identified by Copilot. This feature allows you to assess potential issues before they impact your operations, empowering you to take corrective actions promptly.
The Copilot-based summary and insights feature can be disabled and reenabled using the Enable Copilot based summary and insights for merchandising data feature management switch in Dynamics 365 Commerce headquarters. This feature is available in the Dynamics 365 Commerce 10.0.41 release, and has also been included in the Commerce 10.0.38, 10.0.39, and 10.0.40 releases through proactive quality updates (PQUs) to facilitate adoption.
Enabled for:
Business Value
| Change history | |
|---|---|
| Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Oct 16, 2024 |
Business Value
In today's digital age, many businesses operate online with minimal human involvement. While this method lowers costs and enhances customer experiences, it also makes companies vulnerable to significant fraud risks from individuals who exploit the online channel's anonymity and ease of access. Customers using the Microsoft's Adyen connector with e-commerce can now leverage Adyen's risk management capabilities and effectively detect, mitigate, analyze, and monitor fraud.
Feature Details
Adyen provides comprehensive risk management capabilities to effectively detect and mitigate fraud. Comprehensive details on Adyen's risk management solution can be found at this link: https://docs.adyen.com/risk-management/. Merchants who leverage Microsoft's Adyen connector for their e-commerce websites can benefit from Adyen's risk management capabilities by enabling the capability from the Adyen customer portal. There is no additional setup required from the Dynamics 365 Commerce side.
Enabled for:
- The author created this article with assistance from AI. Learn more
Business Value
Business Value
Organizations are increasingly adopting multifaceted pricing strategies and seeking to gain better control over pricing in their omnichannel transformations. They want to eliminate pricing silos and use a centralized platform to plan, manage, review, and roll out pricing across all customer engagement touchpoints. Organizations also need an efficient way to define and maintain price breakdown and margin components that incorporate all relevant factors to offer contextual pricing that resonates with customers.
The omnichannel experience also requires a real-time and performant pricing execution that enables businesses to quickly adapt to market changes and customer demands. This feature allows you to implement a unified pricing management module that works consistently and comprehensively across supply chain, retail, and e-commerce business processes.
Feature Details
The pricing management module provides the following capabilities to help your organization drive omnichannel pricing that covers the presale, sale, and postsale stages of business processes:
- Uses an attribute-based pricing model to set up pricing rules based on product, customer, channel, or order attributes.
- Enables sophisticated price segmentation to efficiently drive differentiated and tailored pricing experiences per market or customer segment.
- Defines and manages complex pricing structures with comprehensive price component breakdowns.
- Drives flexible pricing strategies by using a rich set of pricing techniques that include long-term trade agreements, short-term price adjustments, promotional discounts, auto charges, and retrospective rebates.
- Runs pricing simulation to validate pricing setup and generate pricing reports to analyze pricing execution.
- Integrates with headless pricing application programming interfaces (APIs) for pricing lookup and calculation in business-to-consumer (B2C) and business-to-business (B2B) scenarios.
- Configures and customizes pricing engine behavior to fit business-specific needs.
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Business Value
Business Value
You can monitor and manage Store Commerce offline readiness to efficiently detect and troubleshoot critical issues that may impact offline readiness and to ensure that all offline-enabled devices running Store Commerce across your organization are healthy and available to switch to offline mode when needed.
Feature Details
Dynamics 365 Commerce customers rely on successful operation of Store Commerce in offline mode to maintain business continuity during network or service interruptions.
With offline readiness monitoring, you can quickly ensure that all offline-enabled devices running Store Commerce across your organization are healthy and available to switch to offline mode when needed.
You can also efficiently detect and troubleshoot critical issues that may be impacting offline readiness of multiple devices within or across stores.
Enhanced filtering and summarization of data synchronization sessions will help you with faster correlation and cause detection.
Administrators will automatically have access to offline readiness monitoring for their organization.