The Statement posting summary and insights by Copilot feature uses Copilot to offer a comprehensive summary of insights derived from posted and unposted statements. The summary includes insights like the count of transactions affected, total sales amount of these statements, and risks such as transactions with returns without receipts, expense transactions, price overrides, and more. Additionally, for each failed statement, the system presents a synopsis of the error to help users easily understand the issue.

The Statement posting summary and insights feature is enabled automatically, but administrators can enable or disable it using the Commerce headquarters feature management workspace. This feature is available in the Dynamics 365 Commerce 10.0.41 release, and is also included in the Commerce 10.0.38, 10.0.39, and 10.0.40 releases through proactive quality updates (PQUs) to facilitate adoption.

The Copilot-based summary and insights for merchandising data in Dynamics 365 Commerce offers valuable capabilities:

• Interactive Summary Panel: When users navigate to a channel in the Channel Categories and Product Attributes forms within Commerce headquarters, Copilot displays a summary panel. This panel provides insights and highlights potential issues related to merchandising configurations, such as product, category, and catalog-related settings.
• Automated Data Validations: Copilot enables automatic runs of various merchandising data validations. By using AI, it identifies errors and inconsistencies in your configurations. This proactive approach helps maintain data accuracy and consistency.
• Risk Preview: Merchandisers can preview risks identified by Copilot. This feature allows you to assess potential issues before they impact your operations, empowering you to take corrective actions promptly.

The Copilot-based summary and insights feature can be disabled and reenabled using the Enable Copilot based summary and insights for merchandising data feature management switch in Dynamics 365 Commerce headquarters. This feature is available in the Dynamics 365 Commerce 10.0.41 release, and has also been included in the Commerce 10.0.38, 10.0.39, and 10.0.40 releases through proactive quality updates (PQUs) to facilitate adoption.

With this feature, your store associates and managers will see the following improvements in the Store Commerce app health check:

• A new offline health check view for displaying information such as database size, database health, download sessions, data sync issues, and sign-in failures.
• Alerts and warnings that are sent to associates notifying them of issues that may impact the offline switching experience.
• Recommendations for mitigation to quickly mitigate the issues for a smooth and reliable offline switching experience.

Adyen provides comprehensive risk management capabilities to effectively detect and mitigate fraud. Comprehensive details on Adyen's risk management solution can be found at this link: https://docs.adyen.com/risk-management/. Merchants who leverage Microsoft's Adyen connector for their e-commerce websites can benefit from Adyen's risk management capabilities by enabling the capability from the Adyen customer portal. There is no additional setup required from the Dynamics 365 Commerce side.

With the unified pricing management feature, price managers can use order header and line attribute values to define attribute-based pricing rules.

Price managers can:

• Define omnichannel order attributes by using order attributes defined in Commerce parameters.
• Include channel-specific attributes in the price attribute group.

In addition to Dynamics 365 Commerce users being able to use channel-specific order attributes to define price rules, Dynamics 365 Supply Chain Management users can define the order header and order line attribute groups in parameters and use the attributes to define the price rules.

As a part of this feature, Dynamics 365 Commerce enables support for asynchronous payment processing by providing the capability to process payment-related notifications from payment service providers such as Adyen. These notifications are accessible via the Commerce Scale Unit (CSU).

The Store Commerce app uses such notifications to enable a new Pay by Link quick response (QR) code payment method that is displayed in the Store Commerce app to be scanned by customers, or that cashiers can use to generate a link to share with customers via email. Customers can then open the webpage mapped to the payment link and complete their payment using the payment options available on the webpage.

The pricing management module provides the following capabilities to help your organization drive omnichannel pricing that covers the presale, sale, and postsale stages of business processes:

• Uses an attribute-based pricing model to set up pricing rules based on product, customer, channel, or order attributes.
• Enables sophisticated price segmentation to efficiently drive differentiated and tailored pricing experiences per market or customer segment.
• Defines and manages complex pricing structures with comprehensive price component breakdowns.
• Drives flexible pricing strategies by using a rich set of pricing techniques that include long-term trade agreements, short-term price adjustments, promotional discounts, auto charges, and retrospective rebates.
• Runs pricing simulation to validate pricing setup and generate pricing reports to analyze pricing execution.
• Integrates with headless pricing application programming interfaces (APIs) for pricing lookup and calculation in business-to-consumer (B2C) and business-to-business (B2B) scenarios.
• Configures and customizes pricing engine behavior to fit business-specific needs.

Improvements in the Store Commerce app in Dynamics 365 Commerce simplify and streamline the POS checkout experience by adopting the React framework and Fluent 2 design for the Store Commerce app transaction page and activating the following capabilities:

• React framework and Fluent 2 design on transaction page: Applies modern styling and improves the appearance of the transaction page with product and image variants, button grids, total panels, and customer cards. Delivers strong dark and light themes, diverse color coding, and rounded corners for a more modern experience.
• Inline item quantity update on transaction grid: Change item quantity directly from the transaction grid, reducing the number of clicks required.
• Inline actions on transaction grid: Shortcuts for primary inline actions save time and reduce clicks compared with going through nested button grids.

This feature introduces hardware station extensibility for Store Commerce app for iOS, enabling greater flexibility in hardware integration. With this feature you can build and deploy customizations for Store Commerce app for iOS's in-built hardware station to support:

• Integration with your preferred payment processing service: Easily implement connectors for custom or existing payment processing services, allowing for seamless transactions within your iOS devices.
• Fiscal printers for compliance needs: Connect iOS devices with fiscal printers to fulfill specific fiscal integration requirements, ensuring compliance in regions with strict fiscal regulations.
• Custom peripheral devices: Enable peripherals not currently supported by the Store Commerce app, allowing you to adapt the system to your store's unique hardware needs.

As a part of this feature, Dynamics 365 Commerce enables support for the Klarna payment method for in-person payments via the Adyen connector. Once the Klarna payment method is enabled using Adyen for a merchant account, the merchant is able to offer the Klarna payment option in their physical stores. Cashiers are then able to select Klarna from the list of supported wallet payments on the payment terminal. Selecting Klarna generates a quick response (QR) code on the payment terminal that customers can scan. Scanning the QR code opens the Klarna portal, where customers can complete payments on their phones. Once a payment is complete, the corresponding payment line is added to the Store Commerce App and the transaction is completed if no further payments are due.

Dynamics 365 Commerce customers rely on successful operation of Store Commerce in offline mode to maintain business continuity during network or service interruptions.

With offline readiness monitoring, you can quickly ensure that all offline-enabled devices running Store Commerce across your organization are healthy and available to switch to offline mode when needed.

You can also efficiently detect and troubleshoot critical issues that may be impacting offline readiness of multiple devices within or across stores.

Enhanced filtering and summarization of data synchronization sessions will help you with faster correlation and cause detection.

Administrators will automatically have access to offline readiness monitoring for their organization.

With this release, you'll see toast notifications within the Store Commerce app when enabled in headquarters. These notifications appear if offline data or the network is in an unhealthy state.

• Offline logon credentials: Store associates are notified when offline sign-in credentials aren't up to date, or when a data sync fails. Recommended actions are provided that may include contacting the administrator with specific steps.
• Network connectivity: Store associates are notified when there is a loss of network or Wi-Fi connections.
• Seamless offline switch: Store associates are notified when a seamless offline switch occurs.
• Data sync: Store associates are notified when there are data sync issues that may causes issues when switching to offline.
• Extensibility: You'll have the ability to extend the notification framework to use for your core business scenarios.

Dynamics 365 Commerce customers use the offline capabilities of the Store Commerce app to maintain business continuity during network or service interruptions. Additionally, most customers using Store Commerce offline use SQL Server Express for their offline database, which has a limit on the database size.

With automatic, proactive compression and removal of large indexes, you can prevent the Store Commerce offline database from exceeding the SQL Server Express size limit. By using index compression with extension tables, you can further reduce the size of the offline database.

Automatic index compression and removal capabilities also help speed up and ease the recovery of offline databases that have exceeded the size limit.

Administrators can use the feature management workspace to enable the capabilities for their organization.