8 upcoming features included in release plans

Planned
8 upcoming features included in release plans
Coming soon
3 upcoming features available this month
Try now
2 new features recently released to market
Filter by:
Sort by:

Status

Availability dates







Enabled For






Availability




Release wave



Share my release plan




Faster time to insights

Improve the quality of your unified customer profiles and insights by filtering out unwanted rows and unnecessary columns from your source data directly in Customer Insights - Data. Removing old or incomplete data and eliminating columns that don’t provide value allow Customer Insights - Data to create higher quality insights in less time.

Available to:
Admins
Last updated:
Dec 06, 2024

Timelines:
Early Access: ---
Public Preview: Jan 2025
General Availability : Feb 2025

Included in:
Dynamics 365 Customer Insights - Data
2024 release wave 2
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history


Public preview date moved to Jan 2025
Dec 03, 2024
Faster time to insights

The Microsoft Dataverse connector now provides the best option for importing data from Dataverse into Customer Insights - Data, allowing you to import the largest Dataverse tables with the highest levels of performance and reliability possible. Table selection has been improved, allowing you to select just the tables you want to import to precisely control what data is ingested into Customer Insights - Data.

Available to:
Admins
Last updated:
Dec 06, 2024

Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jan 2025

Included in:
Dynamics 365 Customer Insights - Data
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history


Public preview date moved to Jun 2024
General availability date moved to Aug 2024
Feb 22, 2024
Faster time to insights

Connecting Customer Insights - Data to storage containers behind firewalls is now enhanced with Azure Managed Identities, enabling secure, streamlined access. This upgrade builds on the full potential of Azure Managed Identities, offering seamless authentication that eliminates the need for storing credentials, ensuring tighter security and easier integration with other Azure services.

Available to:
Admins
Last updated:
Nov 20, 2024

Timelines:
Early Access: ---
Public Preview: ---
General Availability : Feb 2025

Included in:
Dynamics 365 Customer Insights - Data
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history
Faster time to insights

Dynamics 365 Customer Insights helps generate insights from all your customer data no matter where it is stored. Directly read your customer data stored in Microsoft Fabric OneLake or in external systems made available through Fabric's mirroring or shortcut capabilities into Customer Insights - Data. Focus on generating the insights you need while reducing the effort, cost, and time needed to move, integrate, and transform your customer data.

Available to:
Admins
Last updated:
Dec 20, 2024

Timelines:
Early Access: ---
Public Preview: Feb 2025
General Availability : Jun 2025

Included in:
Dynamics 365 Customer Insights - Data
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history


Public preview date moved to Feb 2025
Aug 19, 2024
Faster time to insights

Your customer data grows constantly with rapidly changing signals like online activities and mobile interactions. As the data set grows, reprocessing of the data takes longer, slowing your ability to respond to changes, and providing increasingly stale insights. With native support for the Delta Lake data format in Customer Insights - Data, you can now accelerate the time to unify customer data by processing just the incremental changes to your data, allowing you to get results quicker and engage customers with the most up-to-date and timely insights.

Available to:
Admins
Last updated:
Dec 03, 2024

Timelines:
Early Access: ---
Public Preview: Mar 2025
General Availability : Jun 2025

Included in:
Dynamics 365 Customer Insights - Data
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history


Public preview date moved to Jun 2024 General availability date moved to Aug 2024
Apr 22, 2024
Moments that matter

As your Customer Insights - Data usage grows, so does the number of segments and measures. Large numbers of segments and measures can result in longer system refresh times, which delay time-sensitive insights.

Customer Insights now automatically deactivates segments and measures based on their usage to ensure your active segments and measures refresh faster. As an admin, you can exclude specific segments from auto-deactivation but the system will automatically manage the rest to allow your organization to scale confidently.

Available to:
Admins
Last updated:
Dec 20, 2024

Timelines:
Early Access: ---
Public Preview: Nov 15, 2024
General Availability : Jan 2025

Included in:
Dynamics 365 Customer Insights - Data
2024 release wave 2
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history
Personalized customer experiences

Unlock the full potential of your customer data by exporting unified insights from your Customer Insights - Data environment to your Azure Data Lake Storage account. This enables seamless integration of unified insights from Customer Insights - Data with your custom applications and workflows, while empowering you to create tailored reports and dashboards for deeper insights.

Available to:
Admins
Last updated:
Dec 04, 2024

Timelines:
Early Access: ---
Public Preview: Mar 31, 2021
General Availability : Feb 2025

Included in:
Dynamics 365 Customer Insights - Data
2024 release wave 2
2020 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history


General availability date moved to Feb 2025
Dec 04, 2024
Personalized customer experiences

Understanding how customers interact and engage with your marketing efforts is crucial to refine your strategies. These interactions provide essential clues about how customers respond to your campaigns, allowing you to improve engagement. With Customer Insights, you can enable users to create segments that are based on customer data as well as marketing engagement data with no need to set up data pipelines between your marketing system and your customer data platform.

This enables, for example, marketers to generate a segment of loyal customers, based on high predicted lifetime value scores and a high marketing engagement rate. Similarly, sales representatives can gain more accurate insights into purchase intent based on engagement data from current campaigns. Finally, you can easily accomplish retargeting scenarios, advertising to customers on major platforms if they don't engage with your messages, consequently increasing their conversion rates.

Available to:
Admins
Last updated:
Dec 04, 2024

Timelines:
Early Access: ---
Public Preview: Mar 2025
General Availability : Jun 2025

Included in:
Dynamics 365 Customer Insights - Data
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Change history


Public preview date moved to Mar 2025
Dec 04, 2024