To prepare for the Bing Maps deprecation, Dynamics 365 Commerce is introducing a new Azure Maps module for customers to migrate to. The Azure Maps module is available as a standard module starting with the Dynamics 365 Commerce version 10.0.45 release.

The Azure Maps module shows the locations of stores on an interactive map that is rendered by using the Azure Maps map control. An Azure Maps API key is required and must be added to the shared parameters page in Commerce headquarters. The Azure Maps module provides different views such as Road, Aerial, and Streetside that users can select to view map locations. It also allows interactions such as zooming and user geolocation.

The Azure Maps module works in conjunction with the store selector module to determine the geographic locations of stores that must be rendered on a map. The store selector and Azure Maps modules interact when a user selects a store using one of those modules on an e-commerce site page. The Azure Maps module can be extended for other scenarios beyond interaction with store selector modules.

With this feature, your store associates and managers see the following improvements in the Store Commerce app health check:

• A new offline health check view that displays information such as database size, database health, download sessions, data sync issues, and sign-in failures.
• Alerts and warnings that notify associates of issues that might affect the offline switching experience.
• Recommendations for mitigation to quickly resolve issues and ensure a smooth and reliable offline switching experience.

Adyen provides comprehensive risk management capabilities that effectively detect and mitigate fraud. For more information, see https://docs.adyen.com/risk-management/. Merchants who use Microsoft's Adyen connector for their e-commerce websites can get Adyen's risk management capabilities by enabling the capability in the Adyen customer portal. There's no extra setup required from the Dynamics 365 Commerce side.

With this feature, businesses can select the delivery method and date for an order. When businesses use Commerce to place future orders, they don't need to use non-digital methods to place the order. Businesses can enable this functionality on selected websites. It's available on an opt-in basis.

This feature improves orchestration and error handling with the following capabilities:

• The Sync error field captures the dual-write error at individual order lines, so you can see the exact reasons for sync failure.
• The Orchestration step summary shows the exact flow failure reason without requiring the user to switch to the Microsoft Power Automate flow.
• The capability to filter out orders with no lines stops those orders from syncing to finance and operations apps.

As part of this feature, Dynamics 365 Commerce enables support for processing asynchronous notifications from Adyen. The Commerce notification service receives these notifications and sends the relevant notifications to Commerce headquarters for further processing. Implementation partners can use notifications such as disputes and report notifications to build custom experiences for businesses to meet their business process requirements.

As part of this feature, Dynamics 365 Commerce enables call center agents to generate payment links for orders and share them with customers through email or other communication methods. Customers can open the webpage for a payment link and complete their payment using various payment options, including digital wallets, credit cards, or "buy now, pay later" payment methods. The call center agent can wait for the customer to complete the payment or create the order on hold, which lets the customer make the payment when it is convenient. If the customer completes the payment within the predefined transaction duration, the system will release the order for fulfillment. Otherwise, the system automatically cancels the order and releases the inventory.

As part of this feature, Dynamics 365 Commerce expands its support for asynchronous payments, giving merchants greater flexibility in how and when customers complete transactions. Store associates can create orders that include shipping details and then send customers a secure payment link that enables them to finalize the purchase at their convenience. If payment isn't completed within a specified time frame, the system can automatically cancel the order and release the inventory. Similarly, orders from e-commerce applications support delayed payment confirmations and modern asynchronous payment methods such as "buy now, pay later." Admins enable payment methods through configuration and feature flags.

• A migration script helps you transition to unified pricing management with less manual work. The script automates data transformation tasks and checks pricing rule compatibility. It makes migration smoother, safer, and more predictable.
• Benchmark reporting helps you evaluate pricing engine performance before and after migration. You can assess key indicators like pricing rule processing time, execution throughput, and overall pricing response latency.

The migration script doesn't support the following:

• Catalog as price group.
• Category price rule.
• Price adjustment using the Unit Price type.

The unified pricing feature now provides a simplified approach for defining custom attributes for customers and products in Dynamics 365 Commerce headquarters. You can easily implement these custom attributes via the CSU with minimal customization, enabling pricing flexibility in POS and e-commerce store operations.

As part of this feature, Dynamics 365 Commerce enables support for asynchronous payment processing by providing the capability to process payment-related notifications from payment service providers such as Adyen. The Commerce Scale Unit (CSU) provides access to these notifications.

The Store Commerce app uses these notifications to enable a new Pay by Link quick response (QR) code payment method that the Store Commerce app displays for customers to scan, or that cashiers use to generate a link to share with customers via email. Customers open the webpage mapped to the payment link and complete their payment using the available payment options on the webpage.

With the unified pricing management feature, price managers use order header and line attribute values to define attribute-based pricing rules.

Price managers can:

• Define omnichannel order attributes by using order attributes in Commerce parameters.
• Include channel-specific attributes in the price attribute group.

In addition to Dynamics 365 Commerce users using channel-specific order attributes to define price rules, Dynamics 365 Supply Chain Management users define the order header and order line attribute groups in parameters and use the attributes to define the price rules.

This feature enhances the Unified pricing management module sales trade agreement pricing experience by allowing pricing administrators to define:

• A final exclusive net price that reflects the outcome of negotiation.
• Inclusion of price adjustments, such as percentage increases or decreases.
• Prevention of promotional or system-applied discounts from further affecting the transaction price.

The feature supports the following key use cases:

• B2B or wholesale pricing where negotiated prices are honored without promotional interference.
• Long-term contracts that require strict adherence to fixed pricing, which excludes further discounts.

This functionality is especially relevant in B2B, channel sales, and regulated pricing models, where discount logic shouldn't alter the agreed price.

This feature provides the following key capabilities:

• Prevent discount: Prevent any additional discount.
• Allow price adjustment: Apply adjustments, such as markup or markdown, to include in the sales price.
• Net price definition: Define the trade agreement sales price as a net (final, exclusive) price that isn't subject to further discounting by setting Allow price adjustment to No and Prevent discount to Yes.

The pricing management module provides the following capabilities to help your organization drive omnichannel pricing that covers the presale, sale, and postsale stages of business processes:

• Uses an attribute-based pricing model to set up pricing rules based on product, customer, channel, or order attributes.
• Enables sophisticated price segmentation to efficiently drive differentiated and tailored pricing experiences per market or customer segment.
• Defines and manages complex pricing structures with comprehensive price component breakdowns.
• Drives flexible pricing strategies by using a rich set of pricing techniques that include long-term trade agreements, short-term price adjustments, promotional discounts, auto charges, and retrospective rebates.
• Runs pricing simulation to validate pricing setup and generate pricing reports to analyze pricing execution.
• Integrates with headless pricing application programming interfaces (APIs) for pricing lookup and calculation in business-to-consumer (B2C) and business-to-business (B2B) scenarios.
• Configures and customizes the pricing engine to fit business-specific needs.

The Store Commerce app supports working offline on Android mobile devices. The app captures customer orders and sales transactions and stores them locally on the device. When connectivity is available, the app automatically synchronizes order and transaction data in the background.

Administrators install and configure Store Commerce with offline support for use by store managers, cashiers, and associates.

The Store Commerce offline on Android feature includes these capabilities:

• A new SDK experience in Store Commerce within Android that provides in-app extensibility and database extensibility to support your custom requirements.
• Support for cash and carry and customer order scenarios with pricing and discounts in offline mode.

The Store Commerce app supports working offline on iOS mobile devices. The app captures customer orders and sales transactions and stores them locally on the device. When connectivity returns, the app automatically synchronizes order and transaction data in the background.

Administrators install and configure Store Commerce with offline support for store managers, cashiers, and associates.

The app supports the following features:

• New SDK experience in Store Commerce within iOS provides in-app and database extensibility to support custom requirements.
• Cash and carry and customer order scenarios with pricing and discounts in offline mode.
• Database upgrade scenarios.

This feature replaces the deprecated Bing Maps integration with Azure Maps in the Commerce Store app. It ensures continued support for map-based functionality and enhances the user experience with improved performance, security, and scalability.

The feature includes the following capabilities:

• Store locator: Display nearby store locations using Azure Maps with geolocation and filtering capabilities.
• Map rendering: Replace Bing Maps tiles and controls with Azure Maps equivalents, including zoom, pan, and map styles.
• Geocoding: Use the Azure Maps Search API to convert addresses into geographic coordinates and vice versa.
• User location detection: Use browser or device geolocation to center the map on the user's current location.

This feature enhances the design of external gift cards by ensuring they are activated, and funds are made available only after customer payment is received. Until the payment is received, the gift card remains inactive. Similarly, any balance addition requests on the existing gift cards are not issued unless the payment is completed. Once the payment is received, the Point of Sale sends the request to the payment terminal to activate or add balance to the gift cards. This design allows gift cards to be issued through self-checkout kiosks, providing greater convenience for customers. This functionality is enabled using the "Enable gift card balance post-payment completion" feature flag.

With this release, you see toast notifications within the Store Commerce app when you enable them in headquarters. These notifications appear if offline data or the network is in an unhealthy state.

• Offline logon credentials: Store associates see notifications when offline sign-in credentials aren't up to date, or when a data sync fails. Recommended actions might include contacting the administrator with specific steps.
• Network connectivity: Store associates see notifications when there's a loss of network or Wi-Fi connections.
• Seamless offline switch: Store associates see notifications when a seamless offline switch occurs.
• Data sync: Store associates see notifications when there are data sync issues that might cause issues when switching to offline.
• Extensibility: You can extend the notification framework to use for your core business scenarios.

Improvements in the Store Commerce app in Dynamics 365 Commerce simplify and streamline the POS checkout experience by adopting the React framework and Fluent 2 design for the Store Commerce app transaction page and activating the following capabilities:

• React framework and Fluent 2 design on transaction page: Applies modern styling and improves the appearance of the transaction page with product and image variants, button grids, total panels, and customer cards. Delivers strong dark and light themes, diverse color coding, and rounded corners for a more modern experience.
• Inline item quantity update on transaction grid: Change item quantity directly from the transaction grid, reducing the number of clicks required.
• Inline actions on transaction grid: Shortcuts for primary inline actions save time and reduce clicks compared with going through nested button grids.

This feature introduces hardware station extensibility for Store Commerce app for iOS, enabling greater flexibility in hardware integration. With this feature, you can build and deploy customizations for Store Commerce app for iOS's in-built hardware station to support:

• Integration with your preferred payment processing service: Easily implement connectors for custom or existing payment processing services, allowing for seamless transactions within your iOS devices.
• Fiscal printers for compliance needs: Connect iOS devices with fiscal printers to fulfill specific fiscal integration requirements, ensuring compliance in regions with strict fiscal regulations.
• Custom peripheral devices: Enable peripherals not currently supported by the Store Commerce app, allowing you to adapt the system to your store's unique hardware needs.

As part of this feature, Dynamics 365 Commerce enables support for the Klarna payment method for in-person payments through the Adyen connector. When you enable the Klarna payment method with Adyen for a merchant account, the merchant can offer the Klarna payment option in their physical stores. Cashiers can select Klarna from the list of supported wallet payments on the payment terminal. Selecting Klarna generates a quick response (QR) code on the payment terminal that customers can scan. Scanning the QR code opens the Klarna portal, where customers can complete payments on their phones. When a payment is complete, the Store Commerce App adds the corresponding payment line and completes the transaction if no further payments are due.

Dynamics 365 Commerce customers use the offline capabilities of the Store Commerce app to maintain business continuity during network or service interruptions. Additionally, most customers using Store Commerce offline use SQL Server Express for their offline database, which limits the database size.

With automatic, proactive compression and removal of large indexes, you can prevent the Store Commerce offline database from exceeding the SQL Server Express size limit. By using index compression with extension tables, you can reduce the size of the offline database.

Automatic index compression and removal capabilities speed up and ease the recovery of offline databases that exceed the size limit.

Administrators use the feature management workspace to enable these capabilities for their organization.

Dynamics 365 Commerce customers rely on the successful operation of Store Commerce in offline mode to maintain business continuity during network or service interruptions.

With offline readiness monitoring, you can quickly ensure that all offline-enabled devices running Store Commerce across your organization are healthy and available to switch to offline mode when needed.

You can also efficiently detect and troubleshoot critical issues that might impact offline readiness of multiple devices within or across stores.

Enhanced filtering and summarization of data synchronization sessions help you with faster correlation and cause detection.

Administrators automatically have access to offline readiness monitoring for their organization.

The payment processing workflows for Dynamics 365 Commerce POS apps are updated and improved. The updates apply to all POS experiences, including Store Commerce for Windows, Android, and iOS, as well as Store Commerce for web.

Improvements include:

• New payment methods: New, consistent payment user interface (UI) patterns across payment types for gift card, voucher, and customer account workflows.
• Enhanced workflows: New, simpler UI for payment methods that are currently unintuitive or overly complex.
• Payment terminal integration: Ability to send payments directly to the payment terminal during checkout.

With this release, you can implement a hardware station extension for Store Commerce on Android devices. Hardware station extensions enable you to:

• Implement a connector for your preferred or existing payment processing service.
• Use Commerce fiscal localization sample code to integrate with a fiscal printer.
• Enable a peripheral that the Store Commerce app doesn't currently support.

The release includes the following capabilities that enable customers to turn on self-checkout:

• Enable out-of-the-box, customer-facing self-checkout layout by using Commerce headquarters configuration.
• Enable the ability to scan and add items to the cart.
• Enable the lookup of nonbarcoded items by item code.
• Browse products to add to the cart.
• Scan loyalty cards and associate customers with the transactions.
• Block certain products from being offered in self-checkout.
• Provide cashier assistance flow for void, override, and suspend operations.
• Accept payment by credit or debit card.

This feature uses the standard data archival solution in the Dynamics 365 Finance and Operations application platform to archive your historical commerce transactions. Administrators set up logical rules to control when and how to archive commerce transactions. The solution moves transactions from an active high-efficiency, costly data store to non-indexed data storage for historical reporting, auditing, machine learning, legal claims, and other purposes.

With this feature, you can:

• Scan bar codes and QR codes on any iOS or Android device that has a rear-facing camera.
• Activate the scanner through the Store Commerce app user interface (UI).
• Decode common bar code symbologies and QR codes.
• Use camera-based scanning for all common POS scenarios that currently support insertion of a product ID, receipt number, or other ID.
• Disable out-of-the-box scanning if you're already using a third-party scanning app or peripheral solution.

To deploy the Store Commerce app scanning feature on Android devices, you must download a 10.0.40 app package (.apk format) for Store Commerce for Android from Microsoft Dynamics 365 Lifecycle Services and sideload it to your mobile POS devices. We're working on a solution to provide a prerelease version of the Store Commerce app for iOS.