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Microsoft Copilot Studio 2025 release wave 1

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Business Value

Save time and increase productivity by using natural language queries in agents to access Spaces and Pages data that previously required navigating to Confluence client sources. Now all knowledge data can be integrated in an agent with other data sources to provide a single experience for information across multiple sources.

Feature Details

With this capability, makers can use Confluence Spaces and Pages content in unstructured storage as a knowledge source for their agents in Copilot Studio.

This enables agents to provide high-quality answers based on operational data within your Confluence configuration.

Administrators can manage access to use this data by configuring the Confluence connector in the Administration Portal.

Makers can connect to Confluence as a knowledge source and select unstructured Spaces and Pages content to be used by the agent when generating results or answering queries. Connections to knowledge sources are configured within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

Content is processed and indexed in Dataverse to provide accurate, detailed results to natural language queries from agent users. Users will only receive answers based on data they have access to, as user access tokens are validated against Confluence content before the response is returned, and they can access the original articles through citation references.

The knowledge base data is kept up-to-date through scheduled sync, within a 4-6 hour window.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Save time and increase productivity by allowing makers to include content from specific OneDrive files in Microsoft Copilot Studio agents. Users will be able to access these files and folders in conjunction with any other knowledge sources added to an agent, eliminating the need to search through multiple files and folders outside of their existing agent-based operations.

Feature Details

With this capability, makers can use OneDrive file and folder content as a knowledge source for their agents in Copilot Studio.

This enables agents to provide high-quality answers based on operational data stored in files on OneDrive.

Administrators can manage access to use this data by configuring the OneDrive connector in the Administration Portal.

Makers can connect to OneDrive as a knowledge source and select specific files or folders of files to be used by the agent when generating results or answering queries. Connections to knowledge sources are configured within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

Content is processed and indexed in Dataverse to provide accurate, detailed results to natural language queries from agent users. Users will only receive answers based on data they have access to, as user access tokens are validated against OneDrive content before the response is returned, and they can access the original articles through citation references.

The knowledge base data is kept up-to-date through scheduled sync, within a 4-6 hour window.

Administrators will be able to manage the availability to use this data through the management of the OneDrive connector within the Administration Portal.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Connect to Oracle seamlessly with Copilot Studio. Makers can integrate Oracle without writing code, allowing real-time reasoning and natural language queries. Data stays external, ensuring freshness and eliminating latency. This feature empowers businesses to make faster, informed decisions without duplicating or moving data.

The integration ensures that all interactions happen on live data, preserving data freshness and eliminating latency. This capability also has contextual accuracy in Copilot and enables businesses to make faster, more informed decisions without the burden of data movement or duplication.

Feature Details

This feature allows makers to connect to Oracle using a low-code or no-code interface, eliminating the need to manually copy or ingest tabular data.

Key Capabilities

  • Real-time reasoning over external data: Data remains external within Oracle, while Copilot performs real-time reasoning and responds to natural language queries.
  • Natural language querying: Makers can use natural language instructions—no SQL required—to query, join, and filter Oracle tables.
  • Conversational responses: Data is reasoned over by the agent and presented conversationally in the Copilot chat interface.
  • Grounded answers with context: Makers can select specific Oracle tables as knowledge sources. Agents then answer grounded questions with accuracy and context, without requiring manual integration or scripting.
  • Seamless integration in Copilot Studio: Makers can add Oracle as a knowledge source when creating a new agent or updating an existing one.
  • Automatic availability: This feature is automatically enabled and available in the Agent > Add knowledge section.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Save time and increase productivity by allowing makers to use Salesforce knowledge base articles from unstructured storage in their agents. Agent users can access these articles in conjunction with any other knowledge sources added to an agent, eliminating the need to navigate to Salesforce client sources outside of their existing agent-based operations.

Feature Details

With this capability, makers can use Salesforce Knowledge Base content in unstructured storage as a knowledge source for their agents in Copilot Studio.

This enables agents to provide high-quality answers based on operational data within your Salesforce configuration.

Administrators can manage access to use this data by configuring the Salesforce connector in the Administration Portal.

Makers can connect to Salesforce as a knowledge source and select Knowledge Base unstructured sources to be used by the agent when generating results or answering queries. Connections to knowledge sources are configured within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

Knowledge Base content is processed and indexed in Dataverse to provide accurate, detailed results to natural language queries from agent users. Users will only receive answers based on data they have access to, as user access tokens are validated against Salesforce content before the response is returned, and they can access the original articles through citation references.

The Knowledge Base data is kept up-to-date through scheduled sync, within a 4-6 hour window.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

The SAP Hana integration with Copilot Studio offering allows makers to connect to SAP Hana without writing code, eliminating the need to copy or ingest tabular data. Data remains external within SAP Hana, yet Copilot can perform real-time reasoning and respond to natural language queries.

The integration ensures that all interactions happen on live data, preserving data freshness and eliminating latency. This capability also has contextual accuracy in Copilot and enables businesses to make faster, more informed decisions without the burden of data movement or duplication.

Feature Details

This feature allows makers to connect to SAP using a "low-" or "no-code" interface, eliminating the need to copy or ingest tabular data manually.

Data remains external within SAP, yet Copilot can perform real-time reasoning and respond to natural language queries.

Makers can select specific Databricks tables to use as knowledge sources, and agents can answer grounded questions over the data with accuracy and context without manual integration or scripting to surface the data.

Makers can add the knowledge source within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

They don't need to create SQL queries, as Copilot Studio will parse natural language instructions to query, join, and filter the appropriate tables.

Data is returned and reasoned over by the agent, before being parsed conversationally within the chat to the agent user.

This feature is enabled automatically for the user and can be found in the Agent Add Knowledge section. It can be used by selecting SAP as a knowledge source.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 20, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Save time and increase productivity by allowing makers to include unstructured Service Now knowledge-base data into Microsoft Copilot Studio agents. Users will be able to access these knowledge base articles in conjunction with any other knowledge sources added to an agent, eliminating the need to navigate to Service Now client options for reviewing business knowledge base data.

Feature Details

With this capability, makers can use Service Now knowledge-base content in unstructured storage as a knowledge source for their agents in Copilot Studio.

This enables agents to provide high-quality answers based on operational data within your Service Now configuration.

Administrators can manage access to use this data by configuring the Service Now connector in the Administration Portal.

Makers can connect to Service Now as a knowledge source and select knowledge base unstructured sources to be used by the agent when generating results or answering queries. Connections to knowledge sources are configured within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

Knowledge base content is processed and indexed in Dataverse to provide accurate, detailed results to natural language queries from agent users. Users will only receive answers based on data they have access to, as user access tokens are validated against Service Now content before the response is returned, and they can access the original articles through citation references.

The knowledge base data is kept up-to-date through scheduled sync, within a 4-6 hour window.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

You'll get immediate access to your Snowflake data through Copilot, ensuring your responses are always based on the latest information. Your business can make faster, more informed decisions while maintaining data security and eliminating the complexity of data synchronization.

Feature Details

Connect Copilot Studio directly to your Snowflake data using a no-code interface. Your data stays secure in Snowflake while Copilot provides real-time responses to natural language queries.

Makers can select specific Snowflake tables to use as knowledge sources, and agents can answer grounded questions over the data with accuracy and context without manual integration or scripting to surface the data. Makers can add the knowledge source within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent. They don't need to create SQL queries, as Copilot Studio will parse natural language instructions to query, join, and filter the appropriate tables. Data is returned and reasoned over by the agent, before being parsed conversationally within the chat to the agent user.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

A frequently cited problem with conversational AI solutions is that end users don't discover the value of the copilot extension. Suggested prompts will immediately improve discovery of the value proposition of the Copilot Studio.

Feature Details

When a maker is authoring their copilot extension, they can add suggested prompts that the copilot will support.

In the case of the Microsoft 365 Chat experiences, these will be highlighted in the center of the page, with title and description, rotated and prominently displayed at the start of each session.

For other channels this functionality will be presented with appropriate experiences for that channel.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : May 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Save time and increase productivity by allowing makers to include unstructured ZenDesk knowledge base content into Microsoft Copilot Studio agents. Users will be able to access these knowledge base articles in conjunction with any other knowledge sources added to an agent, eliminating the need to navigate to other ZenDesk clients to locate answers.

Feature Details

With this capability, makers can use ZenDesk knowledge-base content in unstructured storage as a knowledge source for their agents in Copilot Studio.

This enables agents to provide high-quality answers based on operational data within your ZenDesk configuration.

Administrators can manage access to use this data by configuring the ZenDesk connector in the Power Platform admin center.

Makers can connect to ZenDesk as a knowledge source and select knowledge base unstructured sources to be used by the agent when generating results or answering queries. Connections to knowledge sources are configured within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

Knowledge base content is processed and indexed in Dataverse to provide accurate, detailed results to natural language queries from agent users. Users will only receive answers based on data they have access to, as user access tokens are validated against ZenDesk content before the response is returned, and they can access the original articles through citation references.

The knowledge base data is kept up-to-date through scheduled sync, within a 4-6 hour window.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

With the new consumption report, makers can analyze how their agent performs, what are the top contributors for the consumption, identify changes over time, and get insights into how to optimize the agent's efficiency better.

Feature Details

Understanding the efficiency of your agents and their associated costs is crucial for creating cost-effective agents. Now, agent makers can understand how efficient their agent is and monitor its cost over time.

With this feature, admins can:

  • Receive full billing consumption analysis the way that works for them and your business—by billed sessions or by message consumption.
  • View consumption analysis over time to identify changes in consumption behavior.
  • Understand the specific events that contribute to message consumption, so they can understand the efficiency of your business's agents and ways to optimize them.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • [!Note] It can take a few hours for new consumption information to show up in Analytics.

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : May 6, 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Receive visibility to the quality of your knowledge sources and how well the agent responds to different types of questions to better serve your agent users.

Feature Details

Quality of response analyzes a sample set of successfully answered generative AI questions to provide insights on the quality of generative AI responses.

The feature uses AI to check relevance, completeness, and grounding of each response that is part of the sample set and assign a quality score for each. Based on the quality score, the response is classified as having a good or poor quality of response.

Makers will see a visual indication for the breakdown of answered generative AI questions between good and poor quality. Makers can view the reasons for poor quality responses and understand if the response is not fully relevant, the response is incomplete or the response is not fully grounded.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Sep 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

The addition of this report in Viva Insights gives business executives aggregated, cross-tenant visibility to the business impact and value received by using conversational agents across their company, making it easier to identify return on investment and align agent usage with their business's goals.

Feature Details

You can now analyze the business impact of your Microsoft Copilot Studio agents directly in Viva Insights. This feature gives you a consolidated report that shows usage and business impact trends across all your published Copilot Studio agents. You’ll see key stats like hours saved, usage analysis, and resolution rate rolled up at the tenant level and drillable down to each agent. It’s all powered by regular usage data sent from Copilot Studio to Microsoft 365.

This feature is enabled by default if you meet the following criteria:

  • You've got at least 50 Microsoft 365 Copilot licenses (standalone or bundled with Viva Insights).
  • You’ve published at least one Copilot Studio agent in a production environment.

The feature is controlled in the Power Platform admin center and will be automatically enabled for all public customers in a commercial cloud that meets the criteria.

Users with the Insights Analyst role in Microsoft 365 can view the Copilot Studio agent report in Viva Insights.

Environment admins can also disable it from the Power Platform admin center.

If your Copilot Studio data resides in a different geographical location or region than your Microsoft 365 tenant, an environment admin needs to manually enable data sharing across geographical boundaries.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Jun 2025 General availability date moved to Aug 2025 May 26, 2025
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Aug 2025
Last updated: May 26, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Boost productivity and efficiency by enabling agents to quickly automate repetitive tasks in websites and desktop applications. This reduces manual effort, minimizes errors, and saves valuable time and resources.

Feature Details

Computer use is a feature in Copilot Studio that enables your agent to interact with any system that has a graphical user interface (GUI), such as websites or desktop applications. It can perform actions like pressing buttons, selecting menu options, and typing into fields—just like a human user. You simply describe the task in natural language, and the agent executes it on a configured computer using a virtual mouse and keyboard.

This allows agents to complete tasks even when no API is available, making it useful for things like automated data entry, invoice processing, or data extraction.

Computer use is powered by Computer-Using Agents (CUA)—an AI model that combines computer vision and reasoning to navigate and interact with GUIs. It can adapt to interface changes, so it continues working even if buttons or layouts shift. Best of all, it requires no coding—just plain language instructions.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: May 27, 2025
General Availability : Oct 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 2
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Makers can build copilots that use pre-built Azure AI Search indexes as knowledge for more relevant and accurate grounded responses.

Feature Details

Makers will be able to use pre-built indexes (indexes that were built by pro-developers) with minimal friction and low cost, as grounding data for their copilots built using Microsoft Copilot Studio. Such copilots allow users to ask questions in natural language about their enterprise systems being used within their Power Platform tenants. Microsoft will build on the natural language to query approach released with Microsoft Dataverse knowledge and extend the same to copilots using Azure AI Search index as knowledge.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Oct 2024
General availability date moved to Mar 2025
Nov 25, 2024
Timelines:
Early Access: ---
Public Preview: Nov 11, 2024
General Availability : May 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Agent users can react to agent responses with a thumbs-up/thumbs-down feedback control. This information is aggregated and presented to you in the agent analytics page in Copilot Studio.

Makers can use it as an additional source to understand users' satisfaction and to identify potential areas of improvement.

Feature Details

Makers can receive user feedback to agent responses and use it to optimize an agent's performance. The user feedback feature is enabled by default for all new and existing Copilot Studio custom agents, and makers can choose to disable the feature from the agent's settings.

The ability to provide feedback is available in the following channels:

  • Test chat
  • Demo website
  • Custom website
  • Webchat SDK
  • Teams
  • Microsoft 365 Copilot

Agent users can also provide comments before sending their feedback. The comment is available in the conversation transcript table in your Dataverse store.

Analytics aggregates user feedback and shows the total number of reactions, with a split between thumbs-up and thumbs-down ratings.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jun 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

You can create an agent with a trigger and actions that can be shared with multiple users. Each user can provide their own credentials to trigger the agent, making it secure and easy to manage and use.

Feature Details

You can configure custom agents to perform actions or call topics in response to events using triggers. Unlike topic triggers, which require user input, event triggers allow your agent to act autonomously when a defined event occurs.

This new feature lets you create triggers for autonomous agents that run using end users' credentials. This means you can create an agent that operates entirely in the background, triggered by external events, and share it with end users so they can configure the agent to run on their behalf.

As a maker, you will:

  1. Create an agent and add a trigger.
  2. Configure the trigger to run with end-user credentials.
  3. Publish and share the agent.
  4. Notify the end user that an agent has been shared with them and prompt them to configure and enable the agent.
  5. Once configured and enabled, the agent will begin to operate on behalf of the end user.

This feature provides a seamless way to automate tasks and improve efficiency by leveraging event triggers and end-user credentials. It ensures that agents can act independently and be easily shared and configured by multiple users.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history


General availability date moved to Aug 2025 May 27, 2025
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Aug 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

You can build copilots that use non-Microsoft data from external systems as knowledge for more relevant and accurate grounded responses on real-time data with no data movements.

Feature Details

You can now add structured and unstructured data from Microsoft and non-Microsoft systems as grounding data for your copilots built using Microsoft Copilot Studio. Such copilots allow users to ask questions in natural language about the enterprise systems being used within their Power Platform tenants. Microsoft will build on the natural language query approach released with Microsoft Dataverse knowledge and extend the same to select non-Microsoft services.

  • Microsoft Services:
    • One Drive for Business
    • SharePoint Lists
  • Non-Microsoft Services: *Confluence - Structured and Unstructured *Databricks - Structured *Salesforce - Structured and Unstructured *ServiceNow - Structured and Unstructured *Snowflake - Structured *Zendesk - Structured and Unstructured

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: Nov 18, 2024
General Availability : May 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Customers can add to the value of Microsoft 365 Copilot by customizing it to their needs with custom engine copilots to create rich, organization-specific solutions that can be easily accessed and interacted with from Microsoft Copilot. In addition, customers who already have Copilot Studio-built custom agents can use that existing functionality in Microsoft 365 Copilot, which is ever-present across the Microsoft 365 product suite, including office.microsoft.com, Teams, Word, Excel, and PowerPoint.

Feature Details

Extending Microsoft 365 Copilot with a custom agent is as easy as turning on the Microsoft 365 Copilot channel and then submitting it to Teams or Microsoft 365, either by submitting to an admin to publish to the line of business catalog or deploying just for yourself or to a small team using a security group.

Microsoft 365 Copilot supports most common custom agent chat features; messages, quick replies, adaptive cards (with Action.Submit), multi-turn interactions, and multi-message responses to a user interaction. In addition, because it's a custom agent, it benefits from Copilot Studio's rich usage analytics, and governance provided by Power Platform Admin Center. Use your existing custom agent from Copilot Studio without any change, just add it to the Microsoft 365 channel.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Feb 2025
General availability date moved to Mar 2025
Jan 07, 2025
Timelines:
Early Access: ---
Public Preview: Feb 27, 2025
General Availability : May 23, 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Improve the effectiveness of your autonomous agent with detailed analytics information on usage and performance of your autonomous agent runs so you can get visibility to how the agent performs and insights on how to improve it.

Feature Details

Analytics for autonomous agents provides a comprehensive view on the the performance of autonomous runs, including:

  • Overall number of agent runs.
  • Breakdown by triggers.
  • Overall success rate of agents runs.
  • Success rate of autonomous agent runs overtime.
  • Tools analysis—understand tools usage and success rate
  • Details on duration of autonomous agent runs with a breakdown between successful and failed runs.
  • Billing consumption analysis for autonomous agents.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Apr 30, 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Improve the effectiveness of your copilot by leveraging enhanced insights to understand how your copilot helps your users and get AI-based insights that guide you on the improvements you can take so you can maximize your business goals.

Feature Details

Copilot admins and makers can receive actionable insights directly on the agent's Analytics page:

  • View insights for unanswered Generative AI questions.
  • Each insight focuses on specific theme of questions.
  • Receive guidance on how to address the problem and increase performance.
  • View the list of related conversations with unanswered questions so you can easily drill down to investigate the problem.

Insights are generated daily, by looking at all Gen AI unanswered questions from the last seven days. The feature does not support SharePoint and Graph Connector Knowledge sources.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history


Public preview date moved to May 2025 Mar 19, 2025
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

  • Precision and Transparency: Returns raw data instead of summaries, allowing full control and auditability, ideal for regulated or high-trust scenarios.
  • Flexible RAG Integration: Supports Retrieval-Augmented Generation workflows by grounding responses in selected knowledge sources.
  • Reusable and Scalable: Saves output to variables for use across nodes, allowing modular, maintainable agent design. Enterprise Control: Lets makers configure knowledge sources, moderation, and latency, balancing performance with governance.

Feature Details

The custom search node allows makers to run a search action on the selected knowledge source and save the raw data output to a variable. This allows flexibility in how the search results are post-processed.

Here is how the new node should be used:

  1. Open Copilot Studio and sign in with your account.

  2. Navigate to the topic in which you would like to perform the call to the model.

  3. If you wish to include in the model call grounding data, use the new custom search action.

    This new node allows you to use RAG to extract the raw data, as opposed to a Generative Answer node which will also summarize the raw data.

  4. To include the user message context, put the system variable Activity.Text as input. The search flow will start with getting all required context and create a search query.

    Select the relevant or all knowledge sources in the Data sources (under action properties, Knowledge sources).

    You can also set moderation level and latency message.

  5. Save the search output in a new variable.

This node will be available for all Copilot Studio agent makers.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jun 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

To help makers during agent creation and once the agent is in production, both for agents that can automate tasks, or conversational agents that can interact with end users, makers will get more details on the agent's activity at runtime to help troubleshoot and guide behavior.

Feature Details

In the Activity tab on your agent, you will be able to review your agent's sessions. You can see transcripts of your user's interactions with your conversational agents where you have chosen to share. This allows the maker to understand how the agent is behaving in real world scenarios to effectively debug and improve the agent. This functionality is available by default for agents that use generative orchestration.

In the Activity list, you can now see more information, including step count and last action, to identify the session you are looking for.

When you drill into a specific agent's run, you can see what triggered the run, which actions were taken, and the inputs and outputs of each action. Additionally, you can see details on which knowledge sources were used and a more detailed thought process, to help with troubleshooting and understanding agent behavior.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: Apr 30, 2025
General Availability : Apr 30, 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

With managed agents, you can get an agent up and running easily, so you can spend more time on customizing your agent's logic and functionality. This streamlined approach not only accelerates the development process but also allows organizations to quickly adapt to changing business requirements and improve overall operational efficiency.

Feature Details

Microsoft provides a catalog of managed agents you can browse and install from within Copilot Studio. These agents are complete solutions, prebuilt with everything you need to immediately connect to related services and provide autonomous capabilities to your users.

Customize these agents using add-ons that allow them to further specialize in a specific domain. Add-ons are packages of connections and capabilities unique to each managed agent solution.

See what managed agents are available for your current environment on the Create page, under Managed agents. Select one to learn more about its capabilities and requirements.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


General availability date moved to Jun 2025 Apr 21, 2025
Timelines:
Early Access: ---
Public Preview: Mar 3, 2025
General Availability : Jun 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

The Lead Manager and Customer Brief, agent templates help accelerate customer adoption of autonomous agents by providing ready-made agents that connect to your existing line of business apps.

Feature Details

We are introducing two new autonomous agent templates, showing how to build an agent with a trigger that handles tasks autonomously.

The new agent templates, the Lead Manager and Customer Brief, are designed to accelerate customer adoption of autonomous agents.

The Lead Manager template focuses on top-of-funnel sales development by managing incoming leads, offering functionalities like duplicate handling and automated email responses. It integrates with Salesforce and Outlook while allowing customization such as setting employee count thresholds for meeting scheduling.

The Customer Brief template streamlines meeting preparation by generating executive summaries from Salesforce data and automating email workflows.

Both agents are installed via Copilot Studio "Managed Agents". The templates can be edited before publishing and customized to your business processes.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Aug 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Replacing the default language model with a custom or fine-tuned model for summarization in Copilot Studio enables organizations to deliver more accurate, compliant, and domain-specific agent responses, driving higher customer satisfaction, operational efficiency, and competitive differentiation.

Feature Details

Bring your own model (BYOM) to response generation allows you to plug in your own custom model (deployed in AI Foundry), enabling more tailored, domain-specific answers.

First, navigate to the agent settings and use the response models drop down list to add a new model, and provide the AI Foundry deployment connection details of your model.

Next, you define the model prompt, containing instructions and global variables. With full control over the prompt, you can ensure the model receives rich, contextual input for generating accurate responses.

You can also choose whether you want to include citations.

With the custom model connected and the prompt configured, you can have full control over the agent response generation.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users, automatically

Business Value

Instead of the users of the SharePoint sites having to scan through the SharePoint List to find the relevant data, they can interact with a site level agent through a conversation, saving them precious time to get their work done. The SharePoint List can also be used by an autonomous agent to act on the List data.

Feature Details

You can now include a SharePoint Lists within a SharePoint site as a knowledge source for your agents.

SharePoint Lists can provide additional grounding for agents for several scenarios, and generative answers can include relevant results from SharePoint Lists.

Makers can use SharePoint Lists by adding SharePoint as a knowledge source and then selecting relevant lists within recent lists or my lists.

Selecting a specific list will ensure all rows and columns are available for the agent based on the ACL restrictions specified for the SharePoint List.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 2025
General Availability : ---
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Avoid and mitigate governance and installation hassles for administrators with a new entry point in Microsoft Copilot Studio to discover and install agents built by Microsoft.

Feature Details

This feature integrates the benefits of the Power Platform catalog to Microsoft Copilot Studio, enabling administrators to discover, install, and manage agents across Dataverse environments.

Before installing an agent, administrators can review and make corrections to the configurations, connections, and environment variables associated with the agent.

Installation status, details, and results can be tracked without deviating from the underlying work.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Jun 2025 General availability date moved to Jul 2025 May 03, 2025
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Jul 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Admins and Makers can easily get started with out-of-the-box extensions containing Power Platform connectors, topics, flows, and configuration files. These provide business logic and configuration presets to quickly allow agents to access third-party data for domain-specific use cases such as prospect to cash, configure price quote, benefits and compensation, and IT helpdesk.

Feature Details

Admins and Makers can connect to third-party data sources using prebuilt extensions. Extensions combine connectors, topics, flows, and configuration files to quickly allow agents to access third-party data for domain-specific use cases such as prospect to cash, configure price quote, benefits and compensation, and IT helpdesk.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Feb 2025 General availability date moved to Jun 2025 Jan 07, 2025
Timelines:
Early Access: ---
Public Preview: Feb 13, 2025
General Availability : Jun 2025
Last updated: May 20, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Users by admins, makers, or analysts

Business Value

File groups empower makers to deliver more precise, context-aware answers by organizing related documents into a unified knowledge source. This improves agent performance, reduces irrelevant responses, and enhances user trust. Makers save time from streamlined knowledge management, especially in scenarios with nuanced or segmented content, such as regional policies or other variables, where traditional flat file ingestion falls short.

Feature Details

What are file groups?

With file groups, makers can group up to 500 files into a single knowledge source, where agents can narrow their scope of search when queried about relevant and related data.

Allowing to query over a collection of files enables the extension of query scenarios to include proper determination of content.

File group requirements

  • Two files minimum.
  • Only for local file upload.

File group example scenario: Imagine Contoso international airlines want to build a consumer bot for their customers where they can ask questions about their upcoming travel. One of the most common questions they get is about baggage policies.

Situation: We know baggage policies differ based on the type of travel (domestic vs international), customer tier (economy, business, first class) and perhaps other attributes.

Solution: Contoso has a collection of PDFs where each policy is written in detail, but they have a document for each customer tier. In this case, each criteria such as “type of flight” and “seat type” can be set up as a variable that helps the agent filter through the knowledge to find the most relevant chunk that satisfies the criteria and retrieve the most accurate answer.

What makes file groups?

File groups are made of three components:

  • Name and Description: Helps the agent know what the knowledge is about.
  • Instructions: Instructs the agent how to find the knowledge for each given query.
  • Knowledge: The desired files with the information to ground the agent.

How are file groups different from individual files?

While individual files are each considered their own knowledge sources, a file Group uses multiple files as a single knowledge source, and uses instructions to help the agent understand the right chunk to find and provide the right information back to the user.

When using individual files as a knowledge source, all knowledge sources will be searched on simultaneously, and the answer provided to the users depends on one or more chunks the agent was able to find in the one or more files, regardless of important variables that may help narrow down the scope of the answer.

When using file groups, searching for the right information happens in two stages. First, the agent looks at the agent level instructions to understand and get to the right file. Next the agent looks for the file group instructions to understand how to find the right chunks in the file to answer the user’s query. This way, the agent provides more accurate answers from the right file.

An example of a file group is for a scenario where an organization has information that is nuanced, depending on specific dimensions, such as geographic location, or designation.

How to create a file group

This is a Public Preview enabled feature. Once enabled, the feature can be seen when uploading more than two files at the same time, which is indicated via a toggle that says, "Group these files (preview)".

Once the toggle is turned on, the name and description are changed to indicate a group of files, and a new "Instructions" field is added. Here the user can add specific instructions with variables to help the Agent find the right knowledge for a given situation.

When a file collection is added as a knowledge source, it is represented using a folder icon. This can be seen in the Overview page (Knowledge section) or the Knowledge page itself.

When to create a file group

File groups can be created at the time of adding new knowledge, via the “Add knowledge” button.

Is it possible to create file groups using pre-existing files?

Currently it is not possible to create a group using pre-existing files: the same files can be re-uploaded as a new group.

Is it possible to create file groups and upload individual files at the same time?

While it is possible to have both individual files and file collections as knowledge sources for the same agent, it is currently not possible to upload individual files and file collections at the same time: either a set of files is uploaded as a group or as individual files. Makers can do multiple individual files and file group uploads to an agent as needed.

Is it possible to create multiple file groups?

It is possible to create multiple file groups, one at a time, up to 500 knowledge sources.

Is it possible to select a folder to upload a file group?

While direct folder upload is not supported, it is possible to select all acceptable files inside of a folder to create a file group.

How to remove a file group

When adding new knowledge to an agent, the user has the option to either upload individual files or a group (for more than two files). Before pressing the “Add” button to add the files to the agent, the user can un-toggle the grouping at any time, deciding to upload them as individual knowledge sources.

For existing file groups, by hovering on the knowledge source, a hover menu becomes visible. When selected, there is an option to delete the entire file group.

Note

Deleting the file group includes deleting the files, the Name, Description, Instructions and indexed data. This action is permanent and not reversible, meaning that the user will have to re-upload a new file group in case of deletion.

How to know which files are in each file group

To see the details of a file group such as the individual files that make it, the user can select the name of the file or the hover menu to "Edit" the group. This takes the user to the Knowledge details page.

In the Knowledge Details page, individual files can be deleted within a file group, up to two files that are a requirement to make the group.

Is it possible to update or replace a file within a file group?

To update a file inside a group, the old file must be manually removed (deleted) and the new file manually added to the file group:

  1. In the Overview or Knowledge pages, select the desired file group.
  2. In the Knowledge details page of the file group, select Edit.
  3. Remove the old file by selecting the hover menu, followed by Delete.
  4. Drag and drop or select the option to upload the desired updated file.

Can more files be added to a file group?

At any time, new files can be added to a file group:

  1. In the Overview or Knowledge pages, select the desired file group. 1 In the Knowledge details page of the file group, select the “Edit” button.
  2. Drag and drop or select the option to upload the desired file(s).

Can files be removed from a file group?

At any time, files in an existing file group can be removed until there’s only two files left. Two files is the minimum requirement for a file group to exist.

To remove a file inside a file group:

  1. In the Overview or Knowledge pages, select the desired file group.
  2. In the Knowledge details page of the file group, select the “Edit” button.
  3. Remove the desired file by selecting the hover menu, followed by “Delete”.

Repeat the process for all files to be removed.

What are the instructions for the file group?

Instructions is a rich text field, where users can include variables such as a user’s location, or Date of Birth, to create requirements for the agent to perform a knowledge search.

What happens if instructions are not provided in a file group?

If instructions are not provided in a file group, the agent will search through all the knowledge contained in that file group, instead of taking certain variables into account and going straight to the most relevant information.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 2025
General Availability : Jul 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Publishing your agents on the WhatsApp channel opens new markets for conversational and generative experiences. The integration of the WhatsApp channel into the available channels for publishing in Copilot Studio makes your agent makers more efficient and reduces the time to get your agent in front of customers. Agent makers can focus on creating agents, not on creating and configuring a new app or pipeline for their deployment.

Feature Details

By introducing the WhatsApp channel in Copilot Studio, your makers can deploy their agents into WhatsApp in a few clicks.

The WhatsApp channel uses Azure Communication Services (ACS) as the bridge between the agents you create in Copilot Studio and your WhatsApp endpoint, the chat or group that the users of your agent will use to interact with the agent.

When you publish an agent to WhatsApp (after obtaining and connecting a WhatsApp for Business account to ACS), Copilot Studio fetches your WhatsApp configuration from ACS and lets you choose the number or endpoint where your agent should appear.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Sep 2024
Removed general availability date
Apr 03, 2024
Timelines:
Early Access: ---
Public Preview: Jul 2025
General Availability : Jul 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

You can now bring custom agents into your SharePoint sites to help your team stay productive right where they collaborate. Agents can answer questions, retrieve information, and take action in the context of shared documents, plans, or project spaces. This reduces time spent switching tools, accelerates task completion, and keeps everyone aligned. With custom agents available in SharePoint, your team can work faster, make decisions more easily, and focus on what matters most.

Feature Details

You can now deploy custom agents created in Copilot Studio directly to SharePoint sites. This lets your team interact with the agent in the context of shared documents, plans, or collaboration pages, without switching interfaces.

Once the SharePoint channel is configured, users will see a Copilot icon on the site. Clicking the icon opens the agent experience, allowing users to engage with the agent directly within the SharePoint environment.

The SharePoint channel respects the Authenticate with Microsoft setting by default, ensuring secure, identity-aware responses. It also follows existing data loss prevention (DLP) policies, and admins can manage its availability through the Power Platform admin center using DLP rules.

Makers must have write access to the SharePoint site in order to configure and deploy agents.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 20, 2025
General Availability : May 20, 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

Being able to reuse connect actions eliminates the need to recreate actions for every deployment where you want to use it, which saves time and effort so you can focus on making, and not on manually reconfiguring or copying connectors.

Feature Details

Often you will have a need to use an action in multiple Copilot deployments, however today you need to recreate the same action in each deployment to have the same experience.

This feature allows you to select a previously published connector action and publish it to additional Copilot deployments in their organization. For example, you can use a previously published connector from Copilot for Sales and publish it again for Copilot for Customer Service or other Copilot for Sales distributions.

This means you will be able to reuse important functionality without requiring them to reconfigure the same action multiple times.

The interface provides a Publish button that provides a list of all available endpoints within the environment that you can select from. You can then submit the actions to additional selected endpoints for administrator approval with a few simple clicks.

This feature is turned on by default and does not require any configuration to enable.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: Mar 3, 2025
General Availability : Apr 21, 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Users, automatically

Business Value

Save time extending your agent by using the Tools page to easily create, view, and add tools to existing agents.

Feature Details

Previously, makers had to create and configure various agent tools in a separate location (the Library page in Copilot Studio) from the agents where they wanted to use the tools.

With this update, the new Tools page streamlines how makers can view, create, and use tools.

Tools listed on the page can be added directly to any agent within the environment where the tool was created, and makers can craft reusable and valuable tools across multiple agents in the same environment.

Tools available on the page include:

  • prompts
  • agent flows
  • custom connectors
  • REST APIs
  • computer using actions (CUA)
  • model context protocol

Makers can create and view tools on the Tools homepage and also select Add to agent to directly add selected tools to their agents.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Jul 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Users, automatically

Business Value

By controlling the publication of Copilot connectors, makers and admins can ensure your organization's policies are adhered to, including situations where a connector utilizes out-of-date content, uses deprecated connections or services, or requires an update before it can be used again.

Feature Details

This feature allows makers and admins to unpublish a previously published Copilot connector.

Copilot connectors allow makers to connect actions and activities from other services to Microsoft 365 Copilot. However, connectors may need to be disabled in certain scenarios. For example, the content or data being connected to is out of date, your business is no longer using a specific service, or you need to take it offline to make updates to the connector's configuration.

A maker can select a connector and unpublish it to return it to its draft state and prevent it from being shown as ready and usable in Microsoft 365 Copilot. When a published connector is returned to a draft state, its associated solutions will also be updated. Draft solutions can either be edited and published or deleted.

Admins in the environment can unpublish any connectors present; makers can only unpublish the connectors they own.

This applies to all Microsoft 365 Copilot agents, such as Microsoft 365 Copilot for Sales. It doesn't apply to custom agents created in Microsoft Copilot Studio.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to May 2025 General availability date moved to Apr 2025 Jan 21, 2025
Timelines:
Early Access: ---
Public Preview: May 9, 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users, automatically

Business Value

This feature speeds up optimization by making it easier and simpler to understand usage patterns, identify areas for improvement, and optimize performance for the actions configured for your organization's agents.

Feature Details

With enhanced visibility into how actions are being utilized within an agent, you can leverage analytics to drive actionable insights. This visibility allows you to understand usage patterns, identify areas for improvement, and optimize performance. By analyzing this data, you can make informed decisions, proactively address issues, and continuously refine your strategies to enhance user experience and operational efficiency.

The metrics provided will include answer rate, action usage rate, and error rate, giving you a comprehensive view of how users are interacting with actions.

Additionally, there will be a detailed breakdown of errors, allowing you to pinpoint specific issues and address them effectively. You can view how many times the extension was used by users in their organization over a period of time, providing valuable visibility as they iterate on the extension built. This experience will be available for connector, prompt, and REST API extensions.

By analyzing how often each action is used, which sources are utilized, and the error rates, you can improve the agent's effectiveness and reliability, leading to better user satisfaction and business outcomes.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: Mar 7, 2025
General Availability : May 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

This feature speeds up optimization by making it easier and simpler to understand how well a knowledge source is performing, and to contextually see usage and analytics for the knowledge source within the knowledge configuration process. This means you can iterate, refine, update, and provide agents to your users in a convenient place.

Feature Details

This feature brings analytics specific to knowledge curation in Copilot Studio.

When working with knowledge sources in Copilot Studio, you can see valuable insights into the performance of your individual knowledge sources. You can view detailed metrics for the following, directly from the knowledge page in Copilot Studio:

Knowledge source usage: This metric shows the frequency of use for each knowledge source, helping you understand which sources are most popular or effective. Answer rate: This metric indicates the percentage of queries that were successfully answered using the knowledge sources, providing insight into their accuracy and reliability. Error rate: This metric tracks the number of errors encountered, allowing you to identify and address any issues with the knowledge sources.

analytics

By analyzing these metrics, you can make informed decisions to improve the performance and effectiveness of their knowledge sources.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.

Change history


Public preview date moved to Jan 2025 Jan 08, 2025
Timelines:
Early Access: ---
Public Preview: Jan 13, 2025
General Availability : May 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1
2024 release wave 2

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Advanced approvals enable customers to build approval workflows that map to and align with their organization and business process structure. Furthermore, customers no longer have to build cumbersome manual workarounds for new premium features we support out of the box.

Feature Details

The main features of advanced approvals:

  • Multi-stage approvals: Users can configure complex approval processes with multiple stages. Each stage has its own set of stakeholders who make approval decisions, and each stage can be separately configured to meet the specific needs of those stakeholders. This feature reflects the real-world approval workflows of organizations.

  • Conditions/Conditional approvals: Users can add conditions between stages to ensure flexible decision-making. Conditions allow approvals to be automatically approved, rejected, moved to another stage, or skipped based on whether specific conditions are met. This feature enhances the adaptability and efficiency of the approval process.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 8, 2025
General Availability : Oct 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 2
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Enhanced connectors unlock multiple capabilities for makers across Power platform, driving more usage. In Copilot Studio, these connectors can be used to ground agents with knowledge.

Feature Details

Power Platform connectors play a critical role in allowing makers to build low-code apps, workflow automation, and AI agents. They provide seamless connectivity to various data sources.

With the release of this feature, you can now build enhanced Power Platform connectors on top of structured data. These connectors allow makers to leverage PowerFx while building apps and use knowledge sources in agents built in Copilot Studio.

The Power Platform Connector SDK for structured data allows developers to build out a Web API that provides structured data. The Web API can then be registered as a connector in any Power platform environment as a connector with structured data. Doing so will automatically light up the enhanced experience for makers.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 19, 2025
General Availability : Oct 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 2
2025 release wave 1

Enabled for:
Users, automatically

Business Value

The new agent creation experience helps you create a custom agent through everyday natural language conversation. It saves you time and effort by generating the name, description, high quality instructions, and starter prompts using generative AI. It helps you stand up a fully functional agent with few inputs in everyday language, making it easy to quickly get started.

Feature Details

With this feature, you can use the simplified interface in Copilot Studio to quickly and easily build custom agents, either by using simple, natural language or manually.

You can author your custom agent in two ways:

  • Via the Describe tab, using natural, conversational language.
  • Via the Configure tab where you can build it manually.

Both tabs work seamlessly to provide a rich authoring experience.

The Describe tab allows you to create an agent using everyday natural language. As you provide information conversationally, the agent's name, description, instructions, and starter prompts update continuously to refine the agent's behavior.

This experience provides a rich yet simple natural language way to create a customized agent. You build agents in plain language by answering the questions asked in the Describe chat. This progressively updates the agent in each turn of the conversation, and changes are saved automatically.

You can make updates to the agent in any turn of the conversation. Changes to the agent's name, description, and instructions update automatically.

You can also add common knowledge sources, such as connecting to a public website or uploading a file by dragging and dropping into the field in the Describe tab.

In addition to using the Describe tab, you can also directly configure the agent's behavior using the Configure tab.

The Configure tab provides you with the ability to view and edit information about the agent, giving you more control and precision.

The Describe and Configure tabs stay in sync between your changes, so the fields in the Configure tab update to reflect the latest changes from the Describe tab. You can switch between the tabs to use the experience that is most comfortable to you to author the agent.

Agent Fields

The following table describes the fields that make up the agent:

Field Description
Name The name of your agent. Use something that is descriptive and unique. Character limit of 30 characters.
Icon You can manually upload an image to represent your agent and give it a unique personality. Supported file types: PNG. Color icon resolution limit: 192x192 pixels. File size limit: 1 MB.
Description The description helps the Large Language Model (LLM) identify and use your agent for a specific task or situation. Make it as short, precise, and simple as possible. Character limit of 1,000 characters.
Instructions Specific instructions to the agent which describes the behavior you want your agent to follow. This directs the behavior of the agent, including its tasks and how it completes them. Character limit of 8,000 characters.
Knowledge You can add public websites, documents, Sharepoint URLs, dataverse, and more as knowledge sources for your agent. For details, go to the supported knowledge sources section.
Starter Prompts Starter prompts help other users understand commonly supported scenarios by your agent. Each starter prompt comes with a name and description. There's no minimum number of starter prompts.

Test Your Agent

The agent in the right pane is an ephemeral instance of the agent that shows up as a side-by-side screen within the authoring experience. You can use it to test the agent while you're creating or making updates to it. You can test your agent in the test pane to experience it in a similar way as end users would. The test pane is enabled as soon as the agent has a name, description, and instructions. It behaves according to those instructions like a fully-fledged agent, including the ability to respond to complex queries within its realm of specified knowledge. The agent updates during each turn of the conversation as new information is added in the Describe or Configure tab.

Building agents is an iterative process that goes through an author-edit-test cycle. Once you are satisfied with the initial setup of your agent, select Continue to complete the initial creation phase, beyond which you can deeper into the world of tools, triggers, and topics.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 27, 2024
General Availability : May 19, 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1
2024 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

A more efficient data source selection workflow helps you discover relevant knowledge sources quicker, and more effectively. You don't have to manually search through a list of data sources; instead, you can search and select from a list to find exactly the correct data source you need.

Feature Details

Connecting agents with the end user's work data with knowledge sources enhances the accuracy of the agent's responses through domain knowledge. The main challenge in knowledge source selection is identifying relevant data and its location.

With this update, we're rebuilding the experience in Copilot Studio when you select the data sources they want to use in their agent.

Previously, selecting data sources required either existing knowledge of the precise name and location of the data source, or dedicated time to locate and select the source. Now, when you configure your agent's data sources, you'll have a search-first experience that responds to queries and returns applicable data sources.

The new selection experience is backwards compatible with existing knowledge sources and allows for easily integrating new sources.

You will see the new experience when selecting data sources while configuring an agent.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jun 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Save time and money by ensuring business continuity and enhancing security. It allows effective management of agents even if the original owner leaves or changes roles, improves governance and compliance by ensuring all agents have a responsible owner, reduces the administrative burden on IT teams by streamlining the process of transferring responsibilities, and provides the flexibility needed to adapt to changes in team structures and responsibilities, supporting dynamic business environments

Feature Details

Customers often face challenges when the original owner of an agent leaves the organization or changes roles, leading to orphaned agents that lack proper management. This can disrupt business processes and create security risks, as there may be no responsible party to manage the agent's settings and compliance requirements.

With this feature, admins (with Tenant admin, Power Platform administrator, or Dynamics 365 Service Administrator roles) can use PowerShell commands to assign new owners to agents.

The new owner must have a Copilot Studio license and must be a member of the environment where the agent is located.

After an admin changes the owner of an agent, the new owner is:

  1. Granted access to all the agent's components with standard owner permissions (including delete permissions).
  2. Assigned the Environment Maker security role for the environment where the agent exists.

The previous owner will lose any access to the agent. All other co-owners won't be affected by the change.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jun 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

The universal search feature in Copilot Studio significantly enhances the efficiency and productivity of makers. By providing a streamlined universal search, users can quickly locate and navigate to various elements within their agent, eliminating time-consuming manual searches and mouse clicks.

Feature Details

The new Search within your Agent feature makes it easy for makers to instantly search and navigate to elements across their entire agent, without switching tabs or manually scanning through content.

With a simple keyboard shortcut (Ctrl + J on PC, Command ⌘ + J on Mac) or by selecting the top-level search icon, you can search across Knowledge, Topics, Tools, Skills, and Entities defined in your agent, all from one place.

Search is fast, intuitive, and built to keep you focused. Filters help narrow results and surface the most relevant content. With deep linking and keyboard navigation, you can jump straight to what you need in one click, no interruptions, no wasted time.

Streamline your workflow, stay in control, and build with confidence. Search is always available in the top navigation bar or via shortcut, ready whenever you are.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jul 2025
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Users, automatically

Business Value

You can test and debug actions in your agents before publishing, so they can account for issues or surprises with how actions work.

Feature Details

This feature improves how you can test and improve you actions when building agents:

Enhanced testing experience: By providing clear and actionable testing information, you can easily understand and implement the necessary steps without confusion. This ensures you can maintain the context of your ongoing tasks in Copilot Studio or Microsoft 365, leading to a more seamless workflow.

Debugging and recommendations: Features such as plugin run history, in-line recommendations, and workflow visibility are invaluable. These tools help you trace issues, understand exceptions, and make effective improvements to your actions. This comprehensive approach to debugging ensures that any problems are quickly identified and resolved, enhancing the overall efficiency of the development process.

Simulated test data: Creating a set of test data allows you to verify the functionality of your actions in a controlled environment. This step is crucial for ensuring correctness and reliability before live deployment. By testing in a simulated environment, you can confidently deploy your solutions, knowing they have been thoroughly vetted for any potential issues.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 2025
General Availability : Nov 2025
Last updated: May 19, 2025

Included in:
2025 release wave 2
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Organizations can save significant time and money on security issues by having the ability to quarantine an agent. This not only protects the integrity of your network but allows for a thorough investigation and resolution of the issue without disrupting your organization's operations. Additionally, quarantining an agent allows admins to directly limit the availability of agents that don't meet compliance requirements or that violate data loss prevention policies, providing additional guardrails for low-code development.

Feature Details

This feature provides a critical layer of security that addresses a significant element of security enforcement and remediation: quarantine.

When an agent is potentially compromised (for example, if it violates data loss prevention policies), it can pose a risk to your entire system. By quarantining the agent, admins can isolate the threat, preventing it from spreading and causing further damage, while they investigate and remediate the issue.

Admins (with the Tenant admin, Power Platform administrator, or Dynamics 365 Service Administrator roles) can quarantine agents with PowerShell, by blocking and un-blocking an agent.

Once an agent is blocked by an admin, makers will see an indication of the agent's blocked status in Copilot Studio. Makers can edit the blocked agent but not test it.

Agent users can't interact with the blocked agent and will see an error message if they try to interact with it.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Apr 30, 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

With Single Sign-On (SSO) for connectors, agent users can experience a frictionless connection to external sources without the need for multiple clicks. This streamlined process significantly enhances productivity, as employees can access critical data and services instantly, without being interrupted by authentication barriers. For businesses, this translates into faster workflows, reduced support requests related to login issues, and a more secure and seamless experience for agent users.

Feature Details

The integration of single sign-on (SSO) for connectors in Copilot Studio ensures that users of your agents are authenticated for the connectors used in the agent instantly.

By handling authentication for connectors through SSO, you agent users don't need to manually enter login credentials or navigate through multiple screens whenever the agent tries to retrieve information through a connector to a secured service.

When a maker creates an agent, they can configure SSO authentication for their agent's connections. Then, when the user of your agent initiates the connection, all authentication and connection details are automatically handled in the background, using the pre-configured data set by the maker.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.

Change history
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Jul 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Users, automatically

Business Value

Creating agents scoped to Teams chat data lets your makers deploy instantly business-relevant agents. Agent users can get more accurate answers about specific interactions that have occurred within Teams chats so that institutional knowledge and information isn't lost.

Feature Details

Microsoft Teams is a comprehensive collaboration platform within the Microsoft 365 suite, designed to enhance workplace communication and productivity. The data in Teams, such as chat history, meeting recordings/transcripts, shared files, and channel communications, is the fuel that empowers an organization's effectiveness.

With this update, makers can add Teams knowledge sources as a URL endpoint or through a data source selector. This includes messages shared or sent in channels, meetings, and group chats.

When asked a question by the agent user, the agent will respond with information gathered from message threads in Teams.

The availability of the chats and information available depends on the maker and end user's access to the chats, channels, or meetings that have been specified as the source.

This means makers can't connect their agents to Teams chats if the maker doesn't have the meeting invite or isn't a member of the team or channel. Agent users will also only receive responses generated from chats they currently have access to. In the case of mismatching permissions, either the maker or the agent user will be notified that they don't have access to the data source and given options to resolve the problem.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


General availability date moved to Jun 2025 May 19, 2025
Timelines:
Early Access: ---
Public Preview: ---
General Availability : Jun 2025
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Empower makers and decision-makers by connecting enterprise data from Dynamics 365 Finance and Operations directly to agents in Copilot Studio. This allows for data-driven conversations, reduces the time to insights, and helps organizations reason over their business data more effectively, without needing custom integrations.

Feature Details

With this capability, makers can now add structured business data from Dynamics 365 Finance and Operations directly into Copilot Studio.

This enables agents to provide high-quality answers based on operational data, such as financials, inventory, or customer records.

Makers can select specific Dynamics 365 Finance and Operations tables to use as knowledge sources, and agents can answer grounded questions over enterprise data with accuracy and context without manual integration or scripting to surface data.

Makers can add the knowledge sources within Copilot Studio, either when creating a new agent or when configuring or updating an existing agent.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 2025
General Availability : ---
Last updated: May 19, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts

Business Value

This feature provides customers with deeper status visibility and enriches troubleshooting knowledge, allowing them to self-diagnose and resolve issues more effectively.

Key Benefits:

  • Improved Self-Diagnosis: Customers can independently identify and resolve issues.
  • Faster Issue Resolution: Enhanced self-debugging opportunities lead to quicker problem-solving.
  • Increased Customer Satisfaction: Smoother, more efficient experience boosts overall satisfaction and loyalty.

Feature Details

Previously, makers had limited visibility into why their files weren’t loading or being used effectively in runtime. With this update, they can now proactively address ingestion issues, reducing dependency on engineering support and speeding up deployment cycles.

This feature enhances the knowledge experience in Copilot Studio by surfacing real-time status updates and error diagnostics for each knowledge source file added.

When a knowledge file fails to load or has issues during processing, makers now see detailed status indicators and contextual troubleshooting guidance directly within the experience.

How to use:

  1. Go to the Knowledge Management page in Copilot Studio.
  2. Upload or view existing knowledge files.
  3. Check the new Status column to verify success or detect issues.
  4. Select any flagged status to view tailored troubleshooting instructions.

Enabled for:

Admins, makers, marketers, or analysts, automatically
This feature is meant to be used by administrators, makers, or business analysts and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history
Timelines:
Early Access: ---
Public Preview: May 2025
General Availability : ---
Last updated: Jun 10, 2025

Included in:
2025 release wave 1

Enabled for:
Admins, makers, marketers, or analysts, automatically

Business Value

Build a sense of security and trust in Microsoft Copilot Studio as a top-tier, enterprise-grade product. Makers can see how and when Microsoft has protected their agents, assesed their agents' status, and determine if any action is needed.

Feature Details

The feature is automatically turned on for every agent created in Copilot Studio. This feature includes:

  • Protection shield across views: Views for makers indicating their agent's security throughout Copilot Studio, giving makers confidence that their agents are covered and secure.
  • Agent-specific insights: Provide a detailed view of an agent's security status, so that makers and coders can easily monitor and assess threats and configurations for that agent.
  • Actionable suggestions: Explain security information to makers clearly, with straightforward calls to action. This includes guidance on actions makers can take (such as requiring authentication) and other actions that affect the agent (such as an admin policy).
  • Session and activity drill-down: Help makers investigate specific sessions, activities, or prompts in test mode with detailed security events and actions. The drill-down also includes the scope of prompt attacks prevented, content moderation issues, and governance enforcement.

Enabled for:

Users, automatically
This feature includes changes to the user experience for users and is enabled automatically.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Jun 2025 General availability date moved to Jul 2025 Apr 09, 2025
Timelines:
Early Access: ---
Public Preview: Jun 2025
General Availability : Jul 2025
Last updated: May 22, 2025

Included in:
2025 release wave 1

Enabled for:
Users, automatically

Business Value

CMK allows your security admins to have stronger control over who has access to your data, and how the data can be accessed. Protecting your data gives your business a strong security posture, and ensures you ultimately have control over your data. By implementing CMK in Copilot Studio, your security admins can rest assured that agents your makers are developing follow your business's security practices.

Feature Details

All customer data stored in Copilot Studio is encrypted at-rest with strong Microsoft-managed encryption keys by default. Microsoft stores and manages the database encryption key for all your data, so you don't have to.

However, Power Platform provides an option to use customer-managed encryption key (CMK) for added data protection control. Admins can rotate or swap encryption keys on demand and revoke and manage their own keys to control access to your customer data at any time.

In this wave we're adding support for CMK in Copilot Studio, giving your admins the ability to control access to your data through Power Platform Managed Environments. CMK can be turned on at environment creation and will apply to all agents in that environment.

Admins can set up, configure, and manage CMK with Power Platform and Azure Key Vault. Power Platform only allows Managed Environments to be enabled for CMK.

If CMK is enabled in an environment after the public preview date, all Copilot Studio data will be encrypted using customer keys. You can then cycle, disable, and manage keys within your environment to control data access as the needs of your agents and business changes.

If CMK was already enabled in an environment before the public preview date, the environment won't use CMK.

Enabled for:

Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Note:
  • The author created this article with assistance from AI. Learn more

Change history


Public preview date moved to Mar 2025
General availability date moved to Mar 2025
Oct 16, 2024
Timelines:
Early Access: ---
Public Preview: Apr 7, 2025
General Availability : May 20, 2025
Last updated: May 22, 2025

Included in:
2025 release wave 1

Enabled for:
Users by admins, makers, or analysts