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Omnichannel commerce

Order attributes can influence ordering behavior segmentation and attribute-based pricing. These attributes may include omnichannel attributes such as promotion campaign IDs, order types, and channel-specific attributes. Dynamics 365 Commerce provides the attribute framework to enable you to edit and set attribute values for orders directly in Commerce headquarters, point of sale (POS), and Commerce runtime (CRT). Order attributes are classified as header and line attributes and can be linked to channels. The unified pricing management feature allows the omnichannel and channel-specific order header and line attributes to be part of the price attributes.

Available to:
Users
Last updated:
Nov 20, 2024

Timelines:
Early Access: ---
Public Preview: Jan 2025
General Availability : Apr 2025

Included in:
Dynamics 365 Commerce
2025 release wave 1
2024 release wave 2

Enabled for:
Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Change history
Omnichannel commerce

Organizations are increasingly adopting multifaceted pricing strategies and seeking to gain better control over pricing in their omnichannel transformations. They want to eliminate pricing silos and use a centralized platform to plan, manage, review, and roll out pricing across all customer engagement touchpoints. Organizations also need an efficient way to define and maintain price breakdown and margin components that incorporate all relevant factors to offer contextual pricing that resonates with customers. The omnichannel experience also requires a real-time and performant pricing execution that enables businesses to quickly adapt to market changes and customer demands. This feature allows you to implement a unified pricing management module that works consistently and comprehensively across supply chain, retail, and e-commerce business processes.

Available to:
Users
Last updated:
Aug 16, 2024

Timelines:
Early Access: ---
Public Preview: Oct 25, 2024
General Availability : Apr 2025

Included in:
Dynamics 365 Commerce
2025 release wave 1
2024 release wave 2

Enabled for:
Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Change history
Store Commerce

Efficiency and predictability are key to the smooth operation of a point of sale (POS) system, especially when it comes to payment processing. When store associates process customer payments across a variety of payment types with fewer steps, customers spend less time waiting. Optimize the Dynamics 365 Commerce POS payment processing user experience to create more consistent workflows across gift card, voucher, and customer account payment types that make the checkout process more efficient.

Available to:
Users
Last updated:
Oct 28, 2024

Timelines:
Early Access: ---
Public Preview: Oct 4, 2024
General Availability : Dec 2024

Included in:
Dynamics 365 Commerce
2024 release wave 2
2024 release wave 2

Enabled for:
Users by admins, makers, or analysts
This feature must be enabled or configured by administrators, makers, or business analysts to be available for their users.
Change history